Contact Our Private Banking Specialists

Get personalized support from our dedicated relationship managers and banking experts

Get In Touch

Multiple ways to reach our team of banking specialists

Phone Support

24/7 dedicated hotline for urgent banking needs

+356 2000 0000

Email Support

Secure email communication for detailed inquiries

[email protected]

Live Chat

Instant messaging with banking specialists

Online Now

Video Call

Face-to-face consultation by appointment

Send Us a Message

Complete the form below and our relationship manager will respond within 24 hours

Our Offices

Visit us at our European headquarters in Malta

European Headquarters

Address

Ardent Business Centre
No. 4, Triq L-Oratorju
Naxxar NXR 2505
Malta

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM CET
Saturday: 10:00 AM - 2:00 PM CET
Sunday: Closed

24/7 phone support available

Regulatory

Licensed by Malta Financial Services Authority
MFSA Registration: C 65783
Electronic Money Institution

Interactive Map

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Frequently Asked Questions

Quick answers to common inquiries

What are your response times for inquiries?

We respond to all general inquiries within 24 hours during business days. For existing clients, we provide same-day responses. Urgent matters are handled immediately via our 24/7 phone line.

Can I schedule a face-to-face meeting?

Yes, we offer in-person consultations at our Malta office or via secure video calls. Book an appointment through our contact form or call our dedicated line. We also offer mobile banking services for qualified clients.

What languages do you support?

Our team provides support in English, German, French, Italian, and Spanish. All documentation and communication can be provided in your preferred language from this list.

How secure is your communication?

All communications are encrypted end-to-end. Our email system uses PGP encryption for sensitive information, and our phone lines are secured with enterprise-grade protocols. We never discuss account details via unsecured channels.